Last Updated: January 2025
Welcome to Outdoor Outfit Store! These Terms and Conditions govern your use of our website and services. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.
At Outdoor Outfit Store, we’re committed to equipping explorers with reliable outdoor apparel. Our terms are designed to be clear and fair, reflecting our dedication to your adventure needs.
1. Website Use and Intellectual Property
Your Access: You may use our website for personal, non-commercial purposes to browse and purchase our products.
Our Content: All content on this site, including text, graphics, logos, and product designs, is the property of Outdoor Outfit Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
User Conduct: You agree not to misuse our website, including attempting to gain unauthorized access, introducing malware, or engaging in any activity that disrupts site functionality.
2. Products and Services
Product Information: We strive to accurately display our outdoor apparel including:
- Outdoor Base Layers
- Outdoor Gilets
- Outdoor Polo Shirts
- Outdoor Sweatshirts & Hoodies
- Outdoor Tops
However, slight variations in color or design may occur due to screen settings and manufacturing processes.
Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
Pricing: Prices are shown in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions or errors, though we will honor the price at the time of order confirmation.
3. Orders and Payment Terms
Order Process: When you place an order, you are making an offer to purchase our products. We will send an order confirmation email once your payment is processed. This constitutes our acceptance of your order.
Payment Methods: We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your complete payment card information on our servers.
Order Processing: Orders are processed within 1-2 business days after payment confirmation.
4. Shipping and Delivery
Shipping Methods: We offer two shipping options:
- Standard Shipping (£12.95): Shipped via DHL or FedEx with estimated delivery 10-15 business days after dispatch.
- Free Shipping: Available on orders over £50, shipped via EMS with estimated delivery 15-25 business days after dispatch.
Delivery Areas: We ship globally but are currently unable to deliver to some parts of Asia and other remote locations.
Delivery Times: These are estimates only and may be affected by factors beyond our control, including customs processing, weather, or carrier delays.
Your Responsibility: Once delivered, you are responsible for the purchased goods. Please ensure someone is available to receive delivery or provide secure delivery instructions.
5. Returns and Exchanges
Return Window: We accept returns within 15 days of delivery.
Conditions: Items must be unworn, unwashed, and have all original tags attached.
Non-Returnable Items: For health and safety reasons, we cannot accept returns on:
- Outdoor Base Layers (as they are worn next to the skin)
- Any item without its original tags
- Items showing signs of wear, washing, or damage
- Products that have been altered
Return Process: To initiate a return, email our customer service team at [email protected] with your order details. You are responsible for return shipping costs unless the item is faulty.
Refunds: Once we receive and inspect your return, we will process your refund within 3-5 business days. Original shipping fees are non-refundable unless the return results from our error.
6. User Responsibilities
Account Information: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.
Accurate Information: You must provide accurate and complete information when placing orders.
Legal Compliance: You agree to use our website and services in compliance with all applicable laws and regulations.
Prohibited Uses: You may not use our products for any illegal purpose or in any way that might harm our reputation.
7. Limitation of Liability
Outdoor Outfit Store provides products designed for outdoor adventures, but users must exercise their own judgment regarding appropriate use in various conditions.
To the fullest extent permitted by law, our liability for any claim related to your use of our website or products is limited to the purchase price of the products in question.
We are not liable for:
- Indirect, incidental, or consequential damages
- Delays or failures in performance beyond our reasonable control
- Incorrect use of our products
- Customs fees or import duties on international orders
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. Our Privacy Policy explains how we collect, use, and safeguard your information.
By using our website, you consent to our collection and use of your data as described in our Privacy Policy.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the modified terms.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Outdoor Outfit Store, 93 Caroline St, Birmingham, GB B8Q 2TQ
We typically respond within 24 hours during business days.
Thank you for choosing Outdoor Outfit Store. We’re here to support your adventures every step of the way.
© 2025 Outdoor Outfit Store. All rights reserved.
